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Knowledge base
Getting Started
General
15
How to Get Started
What is Boost Collective?
How Much Does it Cost?
Is Boost Collective a Distribution Company?
How Does Boost Collective Support Artists?
View all 15
Using Credits
6
How Do I Get Credits?
What Can Credits be Used On?
Do I Use Credits to Get Playlist Promotion?
When Are The Credits Added to My Account?
Do Credits Expire?
View all 6
Distribution
16
How Long Does It Take for My Release to Be Available in Streaming Services?
Can I Use Royalty Free Samples?
Can I Upload DJ Mixes or Remixes With Boost Collective?
Can I Upload Cover Songs?
Can I Upload a Sound-a-like?
View all 16
Legal
5
Who Owns my Music?
What is the Minimum Age to Use Boost Collective?
DMCA Takedowns and Counterclaims
What is Streaming Fraud?
Can I Get YouTube Content ID For My Release?
Buying Spotify Promotion
Help With My Order
4
How do I give you my song link after I purchase?
How long will it take for my campaign to begin?
I can't see the playlists I've been added to in my Spotify For Artists account
My campaign was not activated, help!
Purchasing Questions
3
What genres do you work with?
How do you pick which playlists I'll be added to?
What playlists will you add my music to?
Uploading
General
8
Upload Form: Explaining The Sections
Can I Use Boost Collective to Sell Instrumental Music?
Can I Upload Super-Short Songs?
Can Boost Collective Send My Music to Facebook And Instagram?
Can I Use Boost Collective to Sell Ringtones?
View all 8
Uploading
11
Can I Specify a Future Release Date?
Will It Cause Problems If There's Another Artist with the Same Name as Me?
Can I Upload a Single Before My Album, and then Include that Single on My Album?
Can I Add Producer, Songwriter, Credits, Liner Notes, and Metadata to My Songs?
Can I Add Lyrics to My Release?
View all 11
Formatting Details
17
What Audio File Formats Can I Upload?
What Are Artist Roles?
Can I Upload a Song/Album/Artist name in All Capital or Lowercase Letters?
My Release Is a Collaboration Between Multiple Artists. Can I Do That?
Can I Add A Featured Artist to My Track?
View all 17
Making Edits
7
Can I Change a Release Once It's Uploaded?
Can I Change My Artist Name?
Can I Remove My Release From a Specific Streaming Service?
Are Multiple Boost Collective Accounts Allowed to Upload The Same Audio Recording?
How Do I Delete a Release from Streaming Services?
View all 7
Troubleshooting
3
What Should I Do If My Upload Seems Stuck?
My YouTube Release is Appearing Under 'Various Artists'. Help!
Contact Boost Collective Email Support
IRSC/UPC
10
Does Boost Collective Provide ISRC Codes?
Do I Need to Know What an ISRC or UPC Code Is To Use Boost Collective?
How Do I Find the UPC/EAN for My Release?
Do I Need to Provide UPC or ISRC Codes?
Can I Get My ISRC Codes Before I Upload My Music?
View all 10
Using Credits
General
8
How Do I Get Credits?
What Can Credits be Used On?
Do I Use Credits to Get Playlist Promotion?
Do Credits Expire?
How Do I Use My Credits?
View all 8
Spotify Canvas
5
How Do I Create a Spotify Canvas With Boost Collective?
How Many Credits Does a Spotify Canvas Cost?
How Long Does it Take To Get My Spotify Canvas?
I Received my Spotify Canvas! Now What?
How Customizable is the Spotify Canvas?
Mastering
6
How Do I Get my Music Mastered With Boost Collective?
How Many Credits Does a Master Cost?
How Long Does it Take To Get My Master?
Can I Customize How The Master Will Sound Like?
File Requirements?
View all 6
Music Video Visualizer
6
What is a Music Video Visualizer?
How Do I Create a Music Video With Boost Collective?
How Many Credits Does a Music Video Cost?
How Long Does it Take To Get My Music Video?
I Got The Music Video Visualizer! Now What?
View all 6
Cover Art
4
How Do I Create a Custom Cover Art With Boost Collective?
How Many Credits Does a Cover Art Cost?
How Long Does it Take to Get My Cover Art?
Can I Use This Cover Art For Distribution?
Banner Art
3
What is a Banner Art?
How Many Credits Does a Banner Art Cost?
How Long Does it Take To Get My Banner Art?
Promo Cards
2
What is The Promo Card Tool?
How Many Credits Does The Promo Card Tool Cost?
Music Ads
5
What is the Music Ads Tool?
How Do I Create a Music Ad With Boost Collective?
Does Boost Collective Run Music Ads For Me?
How Many Credits Does a Music Ad Cost?
How Long Does it Take To Get My Music Ad?
Getting Paid
Earnings Reports
7
How and When Do I Get Paid?
How Much Do Streaming Services Pay Per Stream?
When I Delete a Release, Do I Still Get My Earnings?
When Will the Next Earnings Reports Arrive?
How Do I Get A Gold Or Platinum Record Plaque?
View all 7
Withdrawing Your Earnings
6
What Withdrawal Methods does Boost Collective Offer?
Is There a Fee When I Withdraw My Earnings?
Is There a Minimum Payout Threshold?
Can I Split Earnings Across Multiple Accounts?
All About Our Referral Program! Become a Boost Collective Affiliate.
View all 6
Everything Else
Managing Your Music
9
My Music Was Put on Someone Else's Profile
How Can I Be Sure My Music Is Being Sent to The Correct Spotify / Apple Music Page?
How to Find My Spotify Artist ID
How to Find My Apple Artist ID
I Need to Re-Upload A Release. Can I Take Down The First One?
View all 9
Technical
10
My Music was Live in Instagram And Now It's Gone
My Release Hasn't Been Detected in Spotify/iTunes/Apple Music
I Can't Find My Music in Streaming Services by Searching
My Release Just Went Live, But One of the Tracks is Missing/Grayed Out
Why Do My "Featured Artists" Look Different in Spotify vs Apple Music, vs Other Streaming Services?
View all 10
Account Settings
6
How Do I Change My Existing Password?
How Do I Change My Email Address?
Why Didn't Boost Collective Respond to My Email/Send My 2-Step Authentication Code?
How Do I Find My Account's Username?
I Want to Delete My Account
View all 6
Playlist Promotion
Playlist Promotion
10
How do I Get Playlist Promotion With Boost Collective?
How Long Does a Playlist Promotion Take?
How Many Streams do I Get From Playlist Promotion?
How Many Streams do I Get From Playlist Promotion?
What Genres Work For Playlist Promotion?
View all 10