Account Settings

How Do I Change My Existing Password?
If you forgot your password and need to change it, click on the 'Reset' password link in the log in window, and follow the steps.  To change you...
Tue, 22 Mar, 2022 at 5:42 PM
How Do I Change My Email Address?
To change your email address, please fill this form and we'll have it updated for you as soon as possible. 
Fri, 1 Apr, 2022 at 9:53 PM
Why Didn't Boost Collective Respond to My Email/Send My 2-Step Authentication Code?
Generally, we reply to all emails within 1-2 days. If you're not receiving a response from Boost Collective support, or not receiving the 2-step authent...
Thu, 29 Sep, 2022 at 11:44 AM
How Do I Find My Account's Username?
If you need to find your account's username (different than your account email), here's how to do it: Head to the 'Artists' tab. ...
Thu, 28 Apr, 2022 at 1:46 AM
I Want to Delete My Account
First off, we're sad so see you go.  We must of have underperformed and not met your expectations and for that, we apologize.  You can delete your ...
Wed, 1 Jun, 2022 at 4:12 PM
I Hit The Listener Threshold But my Account Didn't Upgrade
As you know, the more Spotify listeners your releases distributed through Boost Collective amass, the higher your rank. If you think you've hit the ...
Thu, 23 Feb, 2023 at 5:11 PM